In order to be innovative and inclusive, learning and education strategies must recognize all places where learning takes place: at work, in the community, in the family, and in social and civic life. ICT has tremendously broadened the opportunities for people to acquire information, interact, network, address issues of common concern, generate income and participate in society.  

However, there is a risk that advanced technological requirements may lead to the exclusion of large numbers of people from sharing the advantages of the new global communication channels. It is UNESCO’s concern to enable all people around the world to make use of the huge potential of ICT for learning and self-empowerment.