Drawing on the experience and expertise of mediators and negotiators, this toolkit focuses on strategies and tactics for talking with terrorist groups and provides six steps that can be used in the process: - assess the potential for talks; - design a strategy for engagement; - open channels of communication; - foster commitment to the process; - facilitate negotiations; - protect the process from the effects of violence. Talking to Groups That Use Terror offers advice on how to assess the advantages and dangers of talking to such groups, describes the range of options for doing so, and discusses how to craft and implement strategies to facilitate a productive exchange and to minimize the associated risks.