Ms Chiara Bortolotto, an anthropologist, is the principal investigator of the project “UNESCO frictions: Heritage-making across global governance” at the École des hautes études en sciences sociales (Paris). Her research focuses on the implementation of the Intangible Heritage Convention at the international, national and local levels. Since 2013, she is a member of the Ethnological and Intangible Heritage Committee established within the French Ministry of Culture and has worked on heritage inventorying projects in France, Italy and Monaco. She was trained as a facilitator in 2011.