Software plays a crucial role in access to information and knowledge;
Different software models, including proprietary, open-source and free software, have many possibilities to increase competition, access by users, diversity of choice and to enable all users to develop solutions which best meet their requirements;
The development and use of open, interoperable, non-discriminatory standards for information handling and access are important elements in the development of effective infostructures;
The community approaches to software development has great potential to contribute to operationalize the concept of Knowledge Societies;
The Free and Open Source Software (FOSS) model provides interesting tools and processes with which people can create, exchange, share and exploit software and knowledge efficiently and effectively;
FOSS can play an important role as a practical instrument for development as its free and open aspirations make it a natural component of development efforts in the context of the Sustainable Development Goals (SDGs);
Consistent support plays an important role in the success and sustainability of FOSS solutions;
All software choices should be based upon the solution's ability to achieve the best overall return on technology investments.